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Insights Help and Support
Welcome to Insights' Help and Support service. The resources in these pages are designed to help you enjoy the best possible experience of our software and online services.
Solutions to most queries can be found in our FAQs (answers to Frequently Asked Questions), and a number of free downloads are available to keep your Insight’s software up to date.
Select a topic below for more information:
If you need support in another language
Please contact Insights Toronto or your Insights representative. More...
Completing an Insights Evaluator
online
If you have been asked to complete an Insights Evaluator online and need help,
please refer to our Online Evaluator FAQ. More...
Insights Evaluator custom
destinations
If you represent an Insights Evaluator custom destination and need help, please
refer to the Online Evaluator Destination FAQ. More...
Insights Discovery
Please refer to the Insights Discovery FAQ for help with the Discovery software
for Microsoft® Windows®. More...
Language Updates for
all Discovery Versions
Visit the language updates page for the DRL files that will let you create
the most up-to-date profiles with your Insights Discovery software. More...
Insights Impressions
Please refer to the Insights Impressions FAQ for help with the Impressions
software for Palm OS®. More...
Privacy and Data Protection
Please refer to our Privacy and Data Protection Statement. More...
Further technical support
If, after reading these, you are in need of further support, please supply
full details of the difficulties you are experiencing to
.
If the issue is web-related, please inform us of your browser version and
the type of connection you have to the Internet (e.g. dial-up modem, ISDN,
ADSL, company network). If the issue relates to one of our software products,
please make sure you also let us know which version of the Windows® or
Palm® operating systems you are using.