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Measuring the Impact of Insights Discovery

Measuring the Impact of Insights Discovery

Last week I had the pleasure of teaching an accreditation for internal practitioners and trainers for a large multi-national company with offices in Canada, the USA, Europe, India and China.  HR people came from all over the world to attend.  (I am always honoured to be influencing the people who are in a position to impact their organizations through improving the effectiveness of their people.)

On the fourth and final day of the accreditation, the group divided into global regional HR teams responsible for rolling out Insights Discovery in their part of the world.  Senior VP’s joined us to critique their plans. The subject of return on investment (ROI) was discussed, as everyone wanted to feel assured that investing in Insights is worth the time and money.

At first appearance the idea that “improving business relationships” could be quantified sounds challenging and might simply require a leap of faith, – but this is not the case.  There are a number of approaches to measuring ROI.

As an example, the Assistant Dean of The Daniels College of Business at the University of Denver, Barbra Kreisman, wrote her PhD dissertation on the cost of attrition on large corporations. She interviewed hundreds of exiting employees to uncover the real reason for their departure and discovered that there were two main reasons people leave a company; 1) they could not get along with their direct manager, and 2) they did not feel appreciated for their contribution.  In her paper Kreisman noted the impact on an organization of introducing Insights Discovery.  There was a positive influence on these two primary challenges.  First, on receiving an Insights Discovery personal profile, a manager more fully appreciated the impact they were having by understanding their own leadership style. It taught the manager the need to adapt their style when required, and to use the Insights model to better leverage diversity in the workplace.  Secondly, it gave the employee a way of highlighting their own unique gifts, which allowed them to be more appreciated by those they work with.  The end result is reduced attrition, which saves money for the company. It does this directly by lowering replacement costs and indirectly by having much more functional teams.

Other metrics Insights has been asked to impact include; measuring improvement in teamwork over time, extending face time in front of busy clients, increasing sales per customer in a retail environment, and improving manager/leaders 360 ‘scores’ and performance reviews.

Finally with regard to stick ability, it is interesting to note that in 2013 Kreisman reported that all MBA and EMBA students at the University of Denver are interviewed five years after graduation and asked to report on what was the most impactful thing they remember about their education and the majority said Insights Discovery.

If you are interested in knowing more about Insights Discovery, contact us at info@insightstoronto.com.

–          Alan Maclachlan, President, Insights Toronto

Posted in: Company News, Discovery

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Let’s look a little deeper

Let’s look a little deeper

I’m a Reforming Director on the Discovery wheel.  I lead with Fiery Red energy which means my preference at work is to be driven, decisive and industrious. I enjoy working at a high, strategic level which is why my role at Insights fits me so perfectly.  However I’ve always been aware that there are deeper, inherent behaviours within me that don’t necessarily fit neatly within this description, like the one my friend picked up on last week.

So, when I completed the Deeper Discovery evaluator and discovered my top ten archetypes, the first one didn’t really come as a surprise because it sits in the Fiery Red part of the wheel; Conqueror – ‘Constantly strives for achievement, building on previous successes’.However, two of the other archetypes in my top ten are Mother, which leads with Earth Green energy – ‘Embodies warmth, encouragement and nourishment while being fully prepared, with cold clarity to protect those in their care.’ And also, Jester which leads with Sunshine Yellow energy -‘Fearlessly uses humour to facilitate openness, noticing and internalising others’ reactions’.

It means I can draw parallels with different archetypes across the wheel that show up in different ways in different parts of my life. And now that I take time to really examine it, they highlight my natural attributes that I need to appreciate to make me a good all-round leader and a valuable member of my team.

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Learning to like what you find

Learning to like what you find

The relationship with ourselves is probably the most important one we’ll ever have, which is why it’s so important to keep developing it. In fact, genuinely liking yourself is something that a lot of people struggle to achieve in their lifetime. Yet it’s widely recognized that being at ease with yourself is the first step on the path to a happy and successful life.

The key to liking yourself is firstly being able to understand yourself. Otherwise you don’t know what it is that you are choosing to like! Insights Discovery lays the foundations of self-understanding that enables individuals to do this. Deeper Discovery can take this level of understanding to a much deeper level, uncovering the more surprising and sometimes contradictory parts of your personality. This is done by exploring archetypes.

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It’s amazing what you’ll discover!

It’s amazing what you’ll discover!

It’s also helped me to realise that we’re all full of so much potential. We have a preferred way of doing things, but that’s not to say we’re not capable of much, much more.  We have inherent characteristics within us that can be tapped into and developed as far as we choose to take them.
The hard part, once we’ve identified these characteristics, can be choosing which ones to invest our time and energy in.  Deeper Discovery can help with this – by helping us to identify our hopes, our fears and our legacy through the lens of our own particular archetypes.

Knowing where to look

The lesson I’ve learned through my experience with Deeper Discovery so far, is that it’s important to stay open-minded about where your true potential lies. Even if you think you know yourself pretty well already.  And listen carefully to people close to you, they might see things that you don’t, which could open up possibilities in your life that you never expected.

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